Eligibility & Requirements:
Age:10 years and older and in good health.Minors: Participants under 20 years old require written parental consent.

Health Concerns: If you have any pre-existing conditions, including heart, lung, or mental health conditions, please consult us in advance. Depending on the condition, a medical certificate may be required, or we may be unable to accept the booking for your safety.

Medical Statement & History:
Please review the Medical Check Form thoroughly before your trip and submit it to us via email after booking.

Note: We are required to collect the original paper copy on the day of your training. If there are any changes in your physical condition after booking, please inform us immediately for your safety.

Medical Certificate & Age Policy:
Depending on your medical history, we may require a medical certificate from a doctor before you can participate.

Special Note for Ages 60+: All participants aged 60 and older must consult their primary physician and submit the "Physician's Evaluation Form" (on page 3 of the Medical Statement) in advance. Please also bring the original document with you on the day of your training.

Medical Statement & Physical Changes:
If there have been any changes in your physical health within the past year, we require an additional medical evaluation and clearance from a doctor knowledgeable in diving medicine.
To find a specialist, please refer to the DDNET (Diving Doctor Network) on the DAN website.

Alcohol Consumption & Sleep:
To ensure your safety underwater, please avoid drinking alcohol and ensure you get sufficient sleep the night before your diving session.
Important: If our staff determines that you are unfit to dive due to a hangover, lack of sleep, or any other health concern on the day of the tour, we reserve the right to refuse your participation. In such cases, the standard cancellation fee will apply.

Flying After Diving (Surface Interval):
For your safety, please ensure there is a minimum interval of 18 hours between your last dive and your flight home. This applies to participants doing two or more dives in a day or diving over multiple consecutive days.
Important: If your scheduled flight is less than 18 hours after your diving session, we must refuse your participation to prevent decompression sickness. In this case, the standard cancellation fee will apply. Please double-check your flight itinerary before booking.

Hotel Breakfast & Pick-up Time:
Please note that our pick-up time may be earlier than your hotel’s breakfast service.

For Boat Diving:
Since we must adhere to strict boat departure schedules, we cannot delay the pick-up to match your breakfast time. We highly recommend booking your hotel plan "without breakfast" or preparing a light snack in advance to ensure a smooth start to your diving day.

Hotel Pick-up Service & Area:
We offer complimentary pick-up and drop-off within Naha City (excluding Shuri, Shikina, Oroku, and Akamine areas).

Action Required: Please provide us with your hotel name in advance. If you are staying at a condominium or Airbnb, please send us the full address so we can confirm the location.

Please contact us in advance if you have any questions.

Response Time:Please note that our response may be delayed if we are out at sea on a tour or if it is our regular shop holiday (day before the tour). *
To ensure everything is ready for your trip, please send your inquiries as early as possible.

Safety-First Cancellations:
If sea conditions are unstable or unsafe on the day of the tour, we may cancel the activity. In this case, no cancellation fee will be charged.
Customer Convenience:However, if you choose to cancel the tour based on your own judgment (even if we determine it is safe to dive), a standard cancellation fee will apply.

Cancellation Policy:
For detailed information regarding our cancellation fees and terms, please scroll to the bottom of our [Price List] page and review the "Terms of Use" section. We kindly ask that you confirm these details before finalizing your booking.

Responsibility for Equipment:
Please handle all rental equipment with care.

Loss or Damage Policy:
In the event of loss or significant damage to rental equipment due to customer negligence or intentional misuse, the customer will be responsible for the cost of repair or replacement.